Privacy Policy

Last Updated: March 19, 2026

1. Introduction

Leveromate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI automation systems, software, and services (collectively, the "Services"). We operate strictly in a B2B capacity.

2. Information We Collect

We collect information that you provide directly to us, as well as data automatically collected through your use of our Services:

  • Account & Client Data: Name, business email, phone number, company name, and billing information.
  • End-User Data (Processed on your behalf): Lead information, contact details, communication logs, and CRM data that you connect to our systems. We act as a data processor for this information.
  • System Usage Data: IP addresses, browser types, interaction metrics, and API call logs.

3. AI & Automated Processing

Our core Services involve the use of Artificial Intelligence (AI) to process communications, qualify leads, and automate scheduling. By using our Services, you acknowledge that end-user communications (text, voice, email) will be processed by our AI engines and third-party LLM providers (e.g., OpenAI, Anthropic) solely for the purpose of executing the automated workflows you have configured. We do not use your proprietary client data to train our foundational models.

4. How We Use Your Information

  • To provide, operate, and maintain our Services.
  • To execute automated lead capture, qualification, and follow-up sequences.
  • To process transactions and send related information, including confirmations and invoices.
  • To detect, prevent, and address technical issues, fraud, or security breaches.
  • To comply with legal obligations.

5. Data Sharing & Third-Party Integrations

We do not sell your personal data. We may share data with trusted third-party vendors that facilitate our Services, including:

  • Cloud hosting providers (e.g., AWS, Google Cloud).
  • Communication gateways (e.g., Twilio, SendGrid, WhatsApp Business API).
  • CRM integrations as authorized by you (e.g., Salesforce, HubSpot, GoHighLevel).

6. Data Security & Retention

We implement strict, industry-standard security measures to protect your data, including encryption at rest and in transit. However, no electronic transmission or storage system is 100% secure. We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon termination of your contract, client data is securely deleted within 30 days.

7. Your Rights (GDPR & CCPA)

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, please contact our compliance team. Note that as a B2B service provider, requests regarding end-user data must be handled by you (the data controller).

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
legal@leveromate.com