Terms of Service

1. Acceptance of Terms

By accessing or using the services, software, API, or website (collectively, the "Services") provided by Leveromate ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Services.

2. Description of Services & AI Limitations

Leveromate provides custom-built AI automation systems, including lead capture, qualification, follow-up sequences, and booking engines. You acknowledge and agree that:

• AI Unpredictability: AI-generated responses may occasionally be inaccurate, inappropriate, or fail to understand context. We do not guarantee 100% accuracy in automated communications.
• No Guarantee of Results: Our systems are designed to improve conversion performance, but we do not guarantee specific financial outcomes.
• Beta Features: Any feature labeled "Beta" or "Experimental" is provided as is without warranties.

3. Client Responsibilities

As a user of Leveromate, you agree to the following:

• Compliance with Laws: You are solely responsible for ensuring that your use of our Services complies with all applicable laws, including the TCPA, CAN-SPAM, GDPR, and CCPA where relevant.
• Consent: You must obtain legally compliant consent before using our Services to contact leads or customers via automated systems.
• Account Security: You are responsible for safeguarding the passwords and API keys used to access the Services.

4. Fees, Payment, and Contracts

Leveromate does not offer standard SaaS subscriptions. Our Services are delivered through custom systems. Fees, payment schedules, and deliverables are outlined in a separate Master Services Agreement (MSA) or Statement of Work (SOW) signed by both parties.

5. Intellectual Property

The Services and their original content, features, and functionality remain the exclusive property of Leveromate and its licensors. You retain all rights to your client data and the specific workflows configured within your account.

6. Limitation of Liability

In no event shall Leveromate be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses resulting from your access to or use of the Services. Our total liability shall not exceed the amount you paid us in the past six months.

7. Termination

We may terminate or suspend access to the Services immediately if you breach these Terms. Upon termination, your right to use the Services will immediately cease.

8. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice before the new terms take effect.

9. Contact Us

If you have any questions about these Terms, contact us at:
legal@leveromate.com